Reviews

Job review from in Highland Park, IL 60035 on 01/09/14

Overall Rating:

4.8  out of 5

Still can't say enough about your workers, Guatalupe and his associate (forgive our not being able to spell or pronounce the name, our bad). They were magnificent. The work site was impossible, the weather cruel and unforgiving, the work itself just plain nasty. Our observation is that both men obeyed a code of manly honor that proved more effective than any amount of money. Again, these two men cannot be compensated or valued enough by their employer. Thank you and may God bless them both forever.

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Not happy with salesman concerning can covers in contract. However, all was settled according to our agreement. Thank you.
Our Installation Crew
Superb. Just superb. Guatalupe and his associate (hard name to pronounce) were great - hard working, always on time, very thoughtful about cleaning up after themselves, always polite, considerate about our needs, were thorough in every detail of the work and responsible in every way imaginable. And all performed under the worst weather conditions imaginable. Those guys were great workers and are welcome in our home anytime. We can't say enough good things about them. PS: It was -3 degrees this morning and 66 degrees on our 3rd floor. Success! Our 3rd floor is LIVABLE, as promised in the contract. Yahoooo!
The Cleanup Process
Again, both crews were excellent.

What made you choose our company:

Website seemed promising, and our experience proved that to be true.

Company's Response:

Dear Terry,

I am new to Dr. Energy Saver NE Illinois and am reading our reviews as part of my orientation.  Yours stood out to me because of the specific mention of our employees' character, work ethic, and success in meeting your expectations.  Thanks for taking the time to give them praise!

Sorry about the can covers matter but glad it was addressed in a satisfactory manner.  We trust your home is still comfortable as your comments indicated.

Since you said you'd likely to refer us to others, here's our link to make that easy for you:

DES Referral Link: https://www.desneillinois.com/refer.html

All the best,

Cynthia Cobb on behalf of the Dr. Energy Saver NE Illinois Team

Dr. Energy Saver N.E. Illinois
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