THE PROBLEM
When the customer called us out, their concern was that the crawlspace ceiling insulation was sagging, messy and wasn't properly insulating the rooms above and next to that crawlspace. This small crawlspace area was accessible from the outside and was below a kitchen space and shares a wall with the basement.
What the customer didn't know was that they had more than one issue. First, the exterior walls and rim joists were not insulated, which allowed cold air in the winter and hot air in the summer to penetrate the space. Secondly, the old ceiling insulation was trapping humid air and condensation. Once that happens and the batt insulation gets wet or compressed, it loses stiffness and sags or drops to the ground. Also, with the ceiling batt insulation creating a barrier between the conditioned air in the house and the unconditioned air in the crawlspace, any exposed pipes in the crawlspace were at risk of freezing in the winter months without proper insulation.
THE SOLUTION
In every situation where we meet with a customer, it is important to us to understand what they want to accomplish. This starts with a lot of questions. We want to understand what the problem is, what the customer's concern is, and what their priorities are.
After we understand what the problem is and what the customer wants to accomplish, it's vital that the customer understands what the solution is and why it's going to work.
In this case, our insulation professional explained why the ceiling insulation should be removed and not replaced.
The recommendation was to insulate the exterior walls and rim joists with our SilverGlo foam board which would turn the crawlspace into the home's conditioned envelope.
By installing our SilverGlo foam board insulation, it will:
THE RESULT
In just one day, the crawlspace was completely transformed. Our customer's crawlspace went from sloppy, saggy ceiling insulation that was doing more harm than good, to a clean professionally done, temperature controlled crawlspace.
Another happy customer from Lake Forest in the books
our service area